386 E. Lake St.

Convenient and secure garage located in New Eastside. Just a few minutes from The Chicago Theatre, Jay Pritzker Pavilion, CIBC Theatre, and House of Blues Chicago.

• Height Restriction: 6' 6" and 6'0" in certain areas of the garage
• This facility does NOT allow in/out privileges. You CANNOT enter & exit more than once.
• 💲💲 Reservations are time-sensitive. You may not enter the facility earlier than your reservation start time or later than your reservation end time. Doing so will be subject to paying an additional fee upon exit.
• 💲💲 You must scan in and out in the entrance and exit lanes. If an entry scan is missed you will not be able to scan out and must pay for the transient ticket pulled.
• The scanner for this facility may be difficult to use if you have a plus-sized mobile phone. Please consider bringing a print-out of the parking pass to fold and insert into the scanner window. We are so sorry for the inconvenience, please call Customer Support if you have any questions
• ALL VEHICLES parking at this facility are subject to search upon entry. You may be asked to provide identification as well. If you do not wish to fulfill these requirements, you will be denied entry. Contact Customer Support with any questions.
• PEDESTRIAN ENTRY is not permitted at the lower Lake St. entrance (vehicle entrance). Please use the Upper North Lobby entrance located off of E. Lake Service St. for pedestrian access. NO bicycles or non-service pets are allowed through the office lobby. You must load/unload these items into your vehicle off-site.
• The entrance to this facility is "pressure activated" if the garage door is closed upon arrival, please pull close to the garage door and the gate will lift.
• If the self-park spaces are full, please check in with the valet attendant on Level 4. Your vehicle will be valeted free of charge and keys will be held by the valet attendant.
• Please note that only service dogs are allowed in the garage. Security will reject your access if your dog isn't a service dog.

SAFETY WARNING: Due to a safety recall involving fires, the following year and model of vehicles are prohibited from parking at this facility until further notice:

Chevrolet Bolt EVs (2017 - 2022) Chevrolet Bolt EUVs (2022) Hyundai Santa Fe (2016 – 2018) Hyundai Santa Fe Sport (2017 – 2018) Hyundai Santa Fe XL (2019) Hyundai Tucson (2014 – 2015) Kia K900 (2016 - 2018) Kia Sportage (2014 – 2016)

This does not apply if you have had the issue fixed by your dealer and show a record of the repair.

Parking in this garage is limited to visitors, employees, residents, and guests of this location.